Privacy Policy

Last Updated: March 1, 2026 

Section 1 - Introduction

This Privacy Policy describes how Longevity Club + Clinic ("we," "us," or "our") collects, uses, stores, and shares your information when (1) you access and/or use our websites, mobile applications, or other digital properties we own and operate (collectively, "Websites"); (2) you use our health services ("Services"); (3) you communicate with us in any manner, including by email, direct messaging, telephone, and/or in person ("Communications"); and (4) we interact with certain third-party partners.

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

Section 2 - Healthcare & HIPAA Privacy Notice

This Privacy Policy provides our privacy notice of collection and data processing practices as required under applicable laws related to website disclosures. However, as a healthcare provider, we also have standard practices and notices specific to our healthcare services that we provide to our patients.

When you become a patient, you will be provided a copy or access to our HIPAA Notice of Privacy Practices. The HIPAA Notice of Privacy Practices provides specific disclosures under the Privacy Rule of HIPAA as it relates to protected health information we collect.

Section 3 - What Information Do We Collect?

We collect the following categories of information when you use our Services:

Basic Identifying Information

Information you provide when you sign up for an account, become a member, or use our Services, such as your full name, postal address, email address, phone number, and other similar identifiers.

Device and Technical Information

Information such as your device identifier, internet protocol ("IP") address, cookies, beacons, pixel tags, mobile ad identifier, browser type, operating system, and other unique identifiers.

Internet and Network Activity

Information such as your browsing or search history, and other information regarding your interactions with our Websites, emails, and advertisements.

Location Data

Imprecise location data (such as location derived from an IP address or data that indicates a city or postal code level) and, with your consent, precise location data.

Payment Information

Information related to your payment method, including your credit card number, card expiration date, security code, and billing address. Payment information is processed by our secure payment processor.

Health Information

Information such as symptoms, medical history, medical treatment or diagnosis, medications, test results, health questionnaire responses, and other health information that you provide to us as part of our healthcare Services.

Communications

Communications between you and our team, including when you submit questions or comments, complete surveys, or otherwise contact us.

Section 4 - How Do We Collect Your Information?

We collect your information in three ways:

Directly from You

We collect information directly from you when you enter your information on our Websites, create an account, become a member, update your profile, access our content, use our Services, engage in Communications with us, or sign up to receive emails, text messages, or other Communications from us.

Automatically Using Online Technologies

When you visit our Websites, open or click on emails we send you, or interact with our advertisements, we or third parties may automatically collect certain information using online tracking technologies such as cookies, pixels, web beacons, and related technologies.

From Our Partners

We collect information from our third-party partners, such as data analytics providers, marketing or advertising providers, fraud prevention service providers, and vendors that provide services on our behalf.

Section 5 - Cookies & Tracking Technologies

We and our third-party partners use tracking technologies to gather information about you when you use our Websites.

What Are Cookies?

Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser that enables the site's systems to recognize your browser and capture certain information. We use cookies to understand your preferences, improve your experience, and compile aggregate data about site traffic.

Why Do We Use Cookies?

  • Functionality, Support & Security: To recognize your device, facilitate navigation, maintain security, manage your account, and save your preferences.
  • Analytics: To understand how you use our site and improve our Services.
  • Marketing: To deliver relevant advertising and measure the success of our marketing campaigns.
  • Personalization: To remember your preferences and personalize your experience.

You can instruct your browser to decline or delete cookies through your browser settings. If you disable cookies, some parts of our Services may not function correctly.

Section 6 - How Do We Use Your Information?

We use your information for a variety of purposes, including to:

  • Provide Services: Create and manage your account, process appointments, and deliver healthcare services.
  • Communicate: Respond to your inquiries, send appointment reminders, and provide customer service.
  • Market and Advertise: Send marketing communications, show you relevant advertisements, and administer promotions.
  • Analytics and Personalization: Conduct research, improve our Services, and personalize your experience.
  • Security and Fraud Prevention: Detect and prevent fraudulent or illegal activity.
  • Legal Compliance: Comply with legal obligations and enforce our terms.

Section 7 - How Do We Share Your Information?

We may share your information with third parties in the following circumstances:

  • With Your Consent: When you have given us permission to share your information.
  • Service Providers: With vendors who provide services on our behalf, such as payment processing, data analytics, marketing, and customer support.
  • Healthcare Partners: With laboratories, other healthcare providers, and partners involved in providing healthcare services to you.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.
  • Legal Requirements: When required by law or to protect our rights, safety, or property.

Section 8 - How Do We Protect Your Information?

Although no system can guarantee complete security, we take commercially reasonable steps to ensure your information is protected in alignment with all applicable laws and regulations. We implement physical, electronic, and procedural safeguards to protect the confidentiality and security of your information.

Section 9 - How Long Do We Keep Your Information?

We keep your information for as long as is necessary in accordance with the purpose for which it was collected, our business needs, and our legal and regulatory obligations. If we dispose of your information, we will do so in a way that is secure and appropriate to the nature of the information.

Section 10 - Your Rights and Choices

Account Information

You may access, update, or remove certain information that you have provided to us by contacting us at privacy@longevityclinic.com. We may require additional information to confirm your identity.

Marketing Communications

  • Emails: You can opt out of promotional emails by clicking the "unsubscribe" link in any email or contacting us directly.
  • Text Messages: You can opt out by texting "STOP" in response to any text message or contacting us.

Do Not Track

We do not currently respond to "Do Not Track" signals. You may limit certain tracking by disabling cookies in your browser.

Section 11 - Third-Party Links

Our Websites may contain links to third-party websites and services. These websites and services may have their own privacy policies, which we strongly suggest you review. We are not responsible for the privacy practices of these third-party websites.

Section 12 - Children's Privacy

Our Websites and Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us at privacy@longevityclinic.com.

Section 13 - Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our Services after any changes constitutes your acceptance of the modified Privacy Policy.

Section 14 - Tennessee Residents

If you are a Tennessee resident, you may have certain rights under the Tennessee Information Protection Act (TIPA), including the right to:

  • Confirm whether we are processing your personal information and access such information
  • Request correction of inaccurate personal information
  • Request deletion of personal information
  • Obtain a copy of your personal information in a portable format
  • Opt out of targeted advertising, sale of personal information, or profiling

To exercise these rights, please contact us at privacy@longevityclinic.com.

Section 15 - Health Data Privacy Notice

What health data do we collect?

When you sign up to become a member or otherwise become a patient of Longevity Club + Clinic, we collect information concerning your physical health, health history, medications, and other related health information. The purpose of this collection is to provide you with health services that you request.

How do we use your health data?

We use your health data to provide you the healthcare Services you request, including but not limited to IV therapy, peptide therapy, hormone optimization, hyperbaric oxygen therapy, red light therapy, EBOO/ozone therapy, and comprehensive health assessments.

Who do we share your health data with?

We share your health data with third parties that are involved in providing healthcare services to you as a patient and parties that may be providing billing-related services.

Section 16 - Contact Us

If you have any questions, comments, or concerns about this Privacy Policy, please contact us:

Longevity Club + Clinic

329 S Royal Oaks Blvd, Suite 103, Franklin, Tennessee 37064

Email: privacy@longevityclinic.com

Phone: (615) 555-0100

Section 17 - Accessibility

If you require a copy of this Privacy Policy in an alternative format, please contact us.